Beneath The Surface

Non-Visible Disabilities

Episode Summary

Lacey Carlyle (CCW) shares her expertise on non-visible disabilities plus how to get started on EDI in a smaller organisation

Episode Notes

Lacey Carlyle is a Service Excellence Coach at CCW (Consumer Council for Water). Alongside her existing role, Lacey launched and leads on EDI (Equality, Diversity & Inclusion) at her organisation. Lacey also has fibromyalgia - constant chronic pain - which is a non-visible disability.

In this episode, Lacey shares her expertise and experiences in a fascinating interview with host Perminder. Topics discussed include:

• What non-visible (or hidden) disabilities are and how organisations can support staff members
• The varying reactions that people with non-visible disabilities get in work and outside of work
• What it's like to live with a non-visible disability and what employers get wrong (and right)
• How to start EDI policies and processes from scratch
• The challenges and opportunities of delivering EDI at a smaller organisation
• The current state of EDI in the water sector, where progress has been made and where more can be done